![]() If the device works properly in Demo Scan the support specialist will refer the end user to contact Apteryx for support. If a customer is having issues Digital Support will verify ScanX functionality by testing the device in the Air Techniques Demo Scan application and if needed troubleshoot as necessary to get the device functioning as we normally do.The icon in the viewset boxes will change to a scanner and the end user should be ready to acquire images into CDR. They will need to either create a new intraoral template or use an existing template, hold the CTRL button and select each box in the template so they are all highlighted and while still holding down CTRL right-click, go to Acquisition Mode and choose Scanner. The end user cannot create new Scanner templates inside of CDR.Once installed and functionality is verified you will need to ensure the Apteryx ScanX TWAIN driver listing is selected under the CDR Dicom | System | Scanner Settings option.Please visit the Air Techniques Drivers website to download the appropriate ScanX drivers if necessary. To ensure the ScanX is functioning properly the ScanX should be tested in the Demo Scan application that is installed with the Air Techniques Driver. The PTC will assist a customer wanting to use this setup with doing a normal ScanX installation using the appropriate Air Techniques ScanX drivers.For further information on the Apteryx ScanX TWAIN driver click here to access the Apteryx TWAIN User Guide and pricing information for their ScanX TWAIN driver. Please follow the below guidelines when assisting these customers. Digital Solutions - Apteryx Scanx Twain inside of CDR Dicom for WindowsĪpplies to: ScanX, Apteryx, CDR Dicom for WindowsĪpteryx has developed a TWAIN driver for the Air Techniques ScanX. The Apteryx TWAIN driver has not been tested and is not supported by Patterson or Air Techniques however we do have customers using this driver in the CDR Dicom software.
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